Real Family Story
We provide compassionate care, personalized attention and a loving environment where your loved ones feel safe, valued and at home.
Compassionate, professional care for your loved ones — delivered with dignity and warmth.
Starting Level
Intermediate
Premium
🧑⚕️ Complete Services Breakdown
Professional care. Personal touch. Complete peace of mind.
Starting Level
Assisted Care
Advanced Care
Compassionate, professional care plans designed for your loved one's comfort, safety, and dignity — right at home.
Companionship Care
Daily social engagement, reading, light games to keep spirits high.
Mobility Assistance
Safe movement support, fall prevention, and exercise routines.
Medication Reminders
Timely reminders and supervision to ensure doses are never missed.
Ideal for seniors who need light daily support with meals, hygiene, companionship, and gentle oversight.
Physiotherapy Support
Assisted exercises and stretching for recovery and mobility.
Basic Wound Care
Dressing changes and wound monitoring by trained caregivers.
Medical Escort
Accompaniment to doctor visits and follow-up coordination.
For seniors needing more structured medical oversight, physiotherapy, and specialised daily assistance.
Dementia Care
Specialised memory care techniques and cognitive stimulation.
Palliative Support
Comfort-focused care for serious illness with pain management.
Nursing Care
Registered nurse visits for clinical procedures and assessments.
Comprehensive clinical-grade care at home for seniors with complex medical or cognitive needs.
Professional care. Personal touch. Complete peace of mind.
Comfort Room
Safe, clean, and warmly arranged spaces tailored for senior comfort.
Emotional Support
Daily companionship, conversations, and mental wellness routines.
Health Monitoring
Regular vitals check — blood pressure, sugar, SpO2 tracked daily.
Daily comfort, safety and routine support for seniors living at home.
Seniors who are largely independent but need daily structure, meal support, companionship, and light health oversight. Ideal for post-retirement living or early-stage mobility concerns.
Structured medical oversight, physiotherapy, medication management, and specialised daily assistance.
Clinical-grade home care for seniors with complex medical, cognitive, or palliative care needs.
Professional care. Personal touch. Complete peace of mind.
Starting Level
Comfort Room
Safe, clean, warmly arranged rooms with safety rails and call buttons.
Emotional Support
Daily companionship, conversation and mental wellness activities.
Health Monitoring
BP, sugar and SpO2 checked daily — shared with family each evening.
Daily comfort, safety and routine support for seniors living at home.
Seniors who are largely independent but benefit from daily structure, meal support, companionship and light health oversight. Perfect for post-retirement living or early-stage mobility concerns.
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Semi-Dependent Support
24/7 Caretaker
A dedicated caretaker present round the clock for immediate assistance.
Medication Management
Accurate timely reminders and supervised administration every day.
Physiotherapy
Regular in-home physio to restore strength, balance and independence.
For seniors needing regular assistance with daily activities, medication and health monitoring — with compassionate round-the-clock support.
Seniors who need regular hands-on assistance throughout the day. Ideal for those recovering from illness, managing chronic conditions or experiencing age-related mobility decline.
High Dependency Care
24/7 Nursing Support
Registered nurses at bedside round the clock for full dependency care.
Bed Bath & Hygiene
Full personal hygiene including bed bath, oral care and catheter management.
Feeding & Nutrition
Assisted oral feeding or Ryle's tube feeding with monitored nutrition intake.
Complete full-time nursing care for patients who are entirely bed-bound — covering every aspect of hygiene, feeding, positioning and medical monitoring with dignity.
Patients who are completely or nearly completely bed-bound due to advanced illness, post-surgical immobility, severe neurological conditions or terminal care needs.
High Support — Long-Term
Stroke Recovery
Neuro-rehabilitation protocols to restore motor function after stroke.
Physiotherapy Support
Daily passive and active exercises to prevent contractures and muscle wasting.
Positioning Care
Regular repositioning to prevent pressure sores and promote circulation.
Comprehensive long-term care for mobility-restricted patients — stroke survivors, paralysis cases and spinal cord injuries — with focus on recovery and quality of life.
Patients with hemiplegia, paraplegia, quadriplegia or post-stroke mobility impairment requiring long-term skilled nursing and rehabilitation care at home with family proximity.
Memory & Mind Care
Dementia Care
Structured environment and routine to reduce confusion and agitation.
Cognitive Therapy
Memory exercises, puzzles and music therapy to stimulate brain activity.
Behavioural Management
Calm, trained caregivers who de-escalate behavioural episodes safely.
Compassionate, specialist care for seniors with dementia, Alzheimer's, memory loss and cognitive decline — with dignity, patience and evidence-based cognitive support.
Seniors diagnosed with dementia, Alzheimer's disease, vascular cognitive impairment or other memory and behavioural conditions who need specialist care beyond a standard caretaker.
Recovery Level
Post-Surgery Care
Wound care, dressing changes and surgical site monitoring by trained nurses.
Medical Monitoring
Continuous vitals tracking and doctor follow-up coordination at home.
Recovery Physiotherapy
Targeted exercises to restore mobility and strength after surgery or illness.
Specialised home care after surgery or serious illness — bridging the gap between hospital discharge and full recovery with medical-grade attention.
Patients recently discharged after surgery, fractures, cardiac events, stroke or serious illness who require clinical-grade home care to ensure safe, swift and complication-free recovery.
Advanced Level
ICU-Level Home Care
Hospital-grade equipment and critical care nursing brought to your home.
Palliative Care
Compassionate end-of-life care focused on comfort, dignity and peace.
Ventilator Management
Trained respiratory therapists managing home ventilator patients safely.
The highest level of home-based medical care — ICU-grade nursing, ventilator support, palliative care, cancer care and Parkinson's management for patients with complex critical needs.
Patients with ventilator dependence, advanced cancer, end-stage illness or Parkinson's disease who require ICU-grade monitoring and care at home with their family.
Every family has a story — of love, worry, and the relief of finding the right care. Here are a few that stayed with us.
Real Family Story
My father, Ramesh Sharma (79), had been living alone since my mother passed in 2021. We tried bringing him to stay with us in Bengaluru, but he refused — he wanted to stay in the house he had built.
The falls started in winter. Twice in one month. After the second fall, we called Carex. Within two days, a trained caretaker was at his door. What surprised us most was the daily updates — photos, meal reports, even small notes about his mood.
Three months later, Papa calls us excitedly to share what he cooked with his caretaker. The worry hasn't fully gone — it never does — but now it's manageable. We sleep without the phone next to our pillows.
"The caretaker became family. Papa asks for him by name every morning." — Anita Sharma, daughter
Real Family Story
Our mother Savita Gupta (76) was diagnosed with mild vascular dementia after a minor stroke. Managing her care while running our careers in Mumbai felt impossible. She needed full-time supervision and emotional engagement — not just physical help.
The Carex team assessed her within 24 hours and matched her with a caretaker who had handled dementia patients before. What we didn't expect was the cognitive engagement — puzzles, old Bollywood songs, daily walks to the garden. Things that felt trivial but made all the difference.
Six months on, there are still hard days. But Maa no longer asks "when are you coming?" with panic. She asks with a smile. That difference is everything to us.
"She called the caretaker her 'afternoon friend'. That told us everything was okay." — Rajan Gupta, son
Real Family Story
Suresh Mehta (71) underwent a total hip replacement at a private hospital in Ahmedabad. Discharge came faster than expected. We had a home, but no plan — and the discharge summary was 12 pages of medical jargon.
Carex assigned a nursing attendant with post-surgical experience the next morning. She managed the wound dressing daily, knew exactly when vitals were concerning, and kept a diary we could review. She also coordinated the physio visits so they aligned with pain medication timing — something we never would have thought of.
Papa walked unaided at week 6. His orthopaedic doctor was impressed. We believe it was the consistency of home care — not the hospital — that made the real difference in his recovery.
"Having professional care at home felt better than being in the hospital ward — calmer, and more personal." — Priya Mehta, daughter-in-law
Every family we care for starts with one conversation.
Not testimonials. Not marketing copy. These are real moments — of fear turning into trust, of distant children finally breathing easy, of elders finding dignity in daily care.
Dad had a mild stroke. The hospital discharged him after 9 days. I was in London, my sister in Dubai. No one was there every day. Neighbours helped for a week — then it became awkward asking.
A colleague's mother had used Carex for post-surgery care. He sent me the number at midnight. By 11am the next morning, a coordinator had called Dad, visited his home, and sent me photos. Within 48 hours Rekha was there daily.
I receive a voice note from Rekha every evening at 7pm. Dad's vitals, his mood, what he ate, whether he walked. I've visited twice in 14 months — but I feel present every single day. Dad says Rekha feels like extended family now.
The hardest part of being abroad isn't the distance — it's the helplessness. Every unknown noise in a phone call, every mention of dizziness, every missed call becomes a spiral of worst-case scenarios.
What Carex gave me wasn't just a caretaker. It was structure. A daily rhythm I could trust. Rekha learned Dad's habits — the way he takes his afternoon nap, the specific tea he wants at 5pm, the cricket matches he cannot miss. These things matter to an 81-year-old man.
When Dad had a minor fall in month four, Rekha called me before calling anyone else. She had already assessed that it wasn't serious, had sat with him, checked his knee, given him water, and sent me a photo of him smiling and saying "I'm fine, don't worry." That moment crystallised everything.
"I flew back last December for his birthday. Dad introduced Rekha to all his friends as 'the one who takes care of me properly.' That was enough for me."— Arun Nair, son
Each journey is different. The feeling of relief — always the same.
Amma was diagnosed with moderate Parkinson's. She needed someone who understood her tremors, her rhythm, her small fears. Our caretaker not only managed medication timing precisely — she started learning Tamil phrases to make Amma comfortable. Within a month Amma was smiling again.
The guilt of not being physically present with a sick parent is enormous. I'd leave office meetings to check on missed calls. My husband started noticing how distracted I was. When we found Carex, the most transformative thing was the daily update structure — not just "she is fine" but a detailed note with specifics. Amma's blood pressure reading. Whether she ate her afternoon snack. The short walk they took. This level of detail felt like someone truly cared — not just clocked in and out.
Amma told me once: "This didi knows my moods before I speak." That sentence undid six months of worry in a single moment.
Papa had a knee replacement. The hospital discharge felt brutal — five pages of instructions, physiotherapy schedules, wound care protocols — and zero support. Our Carex nursing attendant arrived the morning after discharge, took over the wound care, managed physiotherapy timing with the visiting doctor, and kept Papa motivated when he wanted to give up.
Recovery from joint replacement surgery is intensely physical but also deeply emotional. Papa had always been fiercely independent — a retired army officer. Being unable to walk to the bathroom without help devastated his pride. Our caretaker Sunita understood this implicitly. She gave him agency — asked him to decide small things, involved him in his own recovery plan, never rushed him.
When Papa walked unaided to the garden in week five, he sat on the bench for 20 minutes in silence. He called me afterwards. He said: "Beta, she made me believe I could do it." I still can't tell that story without my voice breaking.
Baa (grandmother) was diagnosed with Alzheimer's at 81. Three years later, she still lives in her own home, sleeps in her own bed, surrounded by her own things. The consistency of her Carex caretaker created a daily ritual structure that slowed her cognitive decline noticeably. Her neurologist called it "exceptional home management."
The hardest thing about dementia care is that it is not linear. There are good days — Baa recognises everyone, tells stories, laughs. Then there are hard days where she is confused and frightened. Our caretaker navigated both with extraordinary patience.
She created photo albums with labels. She played Baa's favourite old Gujarati songs every morning. She kept a diary of which memories returned clearly on good days. When we moved Baa's furniture slightly, our caretaker quietly moved it back — she understood spatial memory in dementia before we even thought to ask.
Three years of consistency has given Baa something beyond care — it's given her dignity. That is priceless.
Based on a real post-surgery recovery case managed by Carex.
Thousands of families across India have made the hardest decision — to trust someone else with their most loved ones. Every one of them tells us the same thing afterwards: "We wish we had done this sooner."
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Everything you need for comfortable, safe and joyful living — thoughtfully designed for seniors.
Glimpses of love, care and togetherness in our community.
Families from across India trusted us with their most precious treasure — their parents. These are their own words, their own journeys.
Our team is the heart of our community. With kindness, experience and a shared purpose, we make every day meaningful for every resident at Swarna Vihar.
We don't just care for seniors,
we walk with them, every step of the way.
Every team member plays a role in creating
a safe, happy and loving home.
Have questions or want to learn more? Our care team is here to guide you with warmth and compassion.
We are present in multiple cities to be closer to your loved ones.
Every conversation brings us closer to the care your loved one truly deserves.
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